At OH!Salon, we reserve your appointment time exclusively for you! "No shows" or last minute cancellations leave other clients, who could not get an appointment at an inconvenience and our stylists with empty treatment times.
We ask that you cancel or make changes to your appointment 48 hours before your service time and 72 hours before extension services to avoid cancellation charges. If you cancel within the 48/72 hour window the cancellation fee is 50% of your service. If you are a "no call/no show" it is 100% of your service.
If you're running late, give us a call to let us know! We are pretty understanding and value your business. We'll do our best to fit you in for your appointment, but we may have to assess and cancel if you are more than 15 minutes behind schedule.